Privacy Policy for AMK IT Solutions
Last updated: 20 February 2026
1. Introduction
AMK IT Solutions respects your privacy and is committed to protecting your personal data. We fully comply with the UK General Data Protection Regulation (UK GDPR). AMK IT Solutions is registered with the Information Commissioner’s Office (ICO), registration number ZB814469.
2. Data We Collect
We collect personal data that is necessary to provide our IT services, including:
Contact details (name, address, phone number, email address)
Device information (IP address, equipment details)
Service history and communications
Billing and payment details, where applicable
3. How We Collect Your Data
We collect your data in the following ways:
Directly from you through forms, emails, phone calls, and service requests.
Automatically via cookies and website analytics when you use our website.
During the provision of our services, including diagnostics, repairs, and support.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
Contractual necessity to deliver our IT services.
Compliance with our legal obligations.
Our legitimate interests in improving our services and ensuring security.
Your consent, where required (for example, for marketing communications), which you may withdraw at any time.
5. Use and Sharing of Data
Your data is used to:
Provide, manage, and support our IT services.
Communicate with you about services, updates, and important information.
Process payments and comply with legal and regulatory requirements.
We only share your data with trusted third parties to the extent necessary for service delivery or legal compliance. We do not sell your personal data to any third parties.
6. International Transfers
If your personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
7. Data Security and Retention
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Your data is retained only for as long as necessary for contractual, legal, or legitimate business purposes.
8. Your Rights Under UK GDPR
Under the UK GDPR, you have the right to:
Access your personal data.
Request correction or deletion of your data.
Object to or restrict how your data is processed.
Withdraw consent at any time, where applicable.
Request data portability, where applicable.
Lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk).
9. Cookies and Website Analytics
Our website uses cookies to enhance user experience and improve performance. You can manage your cookie preferences through your browser settings. Further information about cookies may be provided in a separate Cookie Policy on our website.
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.
11. Contact Us
If you have any questions or wish to exercise your data protection rights, please contact us at:
Email: info@amkitsolutions.co.uk
ICO Registration Number: ZB814469